Effective 03 November 2018, prior appointment is mandatory for Biometric Enrolment at the Canada Visa Application
Centre (CVAC) in Hong Kong. Depending on your nationality, you may already need to give biometrics.
Since July 31, 2018 – applicants from Europe, Middle East and Africa
Starting December 31, 2018 – applicants from Asia, Asia Pacific and the Americas
To find out if you need to give biometrics, please visit
http://www.cic.gc.ca/english/visit/biometrics.asp
Please note that appointments are mandatory in order to enroll biometrics at the Visa Application Centre.
A planned visit with a preferred time slot at the Visa Application Centre guarantees prompt service thus
eliminating longer waiting time resulting in inconvenience.
Please note, for the sole purpose of scheduling appointment VFS Global will collect Personal Information
from the applicant. A consent form to this regard will be required from the applicant.
Applicants requesting emergency appointments for the purpose of biometric collection may do so provided suitable proof of the emergency is presented at the time of the appointment. Suitable proof may include a note or other documentation from an official. Please note that this proof only needs to be presented and will not be collected by the VAC, and that this will provide an emergency biometric appointment but not affect IRCC’s processing time for the application. For any further information or questions, the Contact Centre is able to assist with any inquiries.
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Please click here to schedule an appointment. The link
will redirect you to an Appointment Login screen enables you to:
- Schedule an appointment
- Re-schedule an appointment
- Cancel an appointment
Kindly follow the instructions mentioned on the page to create your own login
credentials and schedule an appointment.
Please note: VFS Global will only collect your Personal Information for the sole purpose
of scheduling an appointment.
The appointment letter will provide details of the date, time and location of the
appointment, along with other relevant information.
A reminder notification will be sent via email or mobile, 24 hours before the
appointment date.
Please ensure you arrive at the Canada Visa Application Centre 15 minutes prior to your
appointed time.
Click here for Security Regulations
at the Visa Application Centre
Contact Centre telephone number: +800966983
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Applicants who wish to schedule an appointment via phone can do so by calling the
helpline number at the bottom of this page. A contact centre agent will be available to
assist you in scheduling an appointment.
Please note, VFS Global will only collect your Personal Information for the sole purpose
of scheduling an appointment. A consent form authorizing VFS Global to collect the
required personal information will be presented via IVR, and an electronic authorization
will be obtained prior to the collection of personal information.
Once the appointment is scheduled, an appointment letter will be emailed to the
registered email ID captured during the appointment scheduling process. If an email
address is not provided, an SMS notification is sent confirming the date and time of the
appointment on the registered mobile number.
A reminder notification will be sent via email or mobile, 24 hours before the
appointment date.
Please ensure you arrive at the Canada Visa Application centre 15 minutes prior to your
appointed time.
Click here for Security
Regulations at the Visa Application Centre
Contact Centre telephone number: +800966983
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Applicants who wish to schedule an appointment via email can do so by using the web
form hosted on this website.
Please note, VFS Global will only collect your Personal Information for the sole purpose
of scheduling an appointment. Do not include any Personal Information other than what is
required by the appointment scheduling system in emails, web chat, SMS or other
non-secure electronic communication.
After the appointment is booked, a copy of the appointment letter containing the
appointment reference number will be emailed to the registered email ID of the applicant,
captured during the appointment scheduling process. The applicant is also sent an SMS
notification with a confirmation of the appointment, provided a mobile number has been
furnished.
Applicant will receive a reminder notification via email and/or mobile number 24 hours before the appointment date.
Please ensure you arrive at the Canada Visa Application Centre 15 minutes prior to your
appointed time.
Click here for Security Regulations
at the Visa Application Centre
Please click here to access the Web form and provide the required
information for scheduling; rescheduling or cancelling appointment.
Contact Centre telephone number: +800966983
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Applicants who wish to schedule an appointment using “Chat Now” can do so by clicking
the option available at the bottom of this page. A contact centre agent will be available
to assist you in scheduling, rescheduling or cancelling an appointment.
Please note, VFS Global will only collect your Personal Information for the sole purpose
of scheduling an appointment. Please do not include any Personal Information other than
as required by the appointment scheduling system in emails, web chat, SMS or other
non-secure electronic communication.
Please ensure you arrive at the Canada Visa Application centre 15 minutes prior to your
appointed time,
Click here for Security Regulations
at the Visa Application Centre.
Contact Centre telephone number: +800966983
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Applicants who wish to:
- Schedule an appointment in person
- Re-schedule an appointment in person
- Cancel appointment in person
Applicant can walk in to the Canada Visa Application Centre (CVAC) during stipulated
business hours, and request for this service.
Applicants are provided the option to use the Self-Service method or Assisted Service at
no additional cost
Please note: VFS Global will only collect your personal information for the sole purpose
of scheduling an appointment. A hard copy of the consent form authorizing VFS Global to
collect the required personal information will be provided to the applicant prior to
collection of information needed to schedule an appointment.
Click here to find a Visa Application
Centre closest to you
Click here for Security Regulations
at the Visa Application Centre.
Contact Centre telephone number: +800966983