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Service and Service Charge Schedule

Service Charges effective 02 November 2019

Important Note:

  • If you need to provide your biometrics, the biometric fee of CAD 85.00 (per person) / CAD 170 (for a family of 2 or more) / CAD 255 (for a group of performing artists of 3 or more) covers the CVAC service charge for Package Transmission, with the exception of the following instances:
    • For any subsequent submissions of passport and/or documents after the initial package transmission, applicants will be required to pay the Package Transmission fee every time this request is made through the VAC.
    • Applicants who submit their passport or documents at a different VAC from the one where they initially provided their biometrics, the Package Transmission fees will apply.
    • If no package is transmitted at the time of biometric enrolment (when the application has been submitted online), the initial package transmission is included in the fee of CAD 85 for biometric enrolment and package transmission.
  • All applicants who are submitting paper applications (with or without biometrics) will need to pay the Assisted Service – Paper Application fee

If you do not need to provide biometrics and you are submitting your passport, documents, or both at the VAC, the Package Transmission fee will apply.

Service Charges for Services offered at the VAC:

SERVICE PRICE (PER APPLICANT) AMOUNT IN CAD (INCLUDING VAT) AMOUNT IN USD (INCLUDING VAT)
Package transmission (per package) $123.83 95.00
Assisted Service – Paper Applications (per application) $17.18 13.00
Assisted Service – Online Forms (per form) $3.96 3.00
Assisted Service – Scanning (per page) $3.00 2.00
Self Service Workstation (per hour) $9.25 7.00
Short Message Service (SMS) (per Applicant) $2.75 2.00
Photocopying (per page) $0.20 0.15
Printing (per page) $0.39 0.30

For complete details on the Additional Services offered at the Canada Visa Application Centre please click here

Applicants intending to use the self-service workstation at the VAC are requested to carry their own USB/pen drives.

Please Note: The wait time at the self-assisted workstation will depend on the number of visitors for the day.

Please ensure you take your USB/pen drive back with you after the appointment, as it may contain important information. As per IRCC's guidelines, we are not permitted to retain any Personally Identifiable Information. If a device is left behind, a notification will be sent to you. If we do not receive a revert in two days, the device will be destroyed.

It is mandatory for the Government of Canada fee to be paid online.

How to pay Government of Canada Fee

  • Pay your fees online through the IRCC website
  • For any refund of fees paid to the Government of Canada, Please Click here to request a Refund

    How to pay Canada Visa Application Centre service charges and optional service charges:

  • For applications being submitted in person or through an authorized representative, the charge must be paid in cash at the Canada Visa Application Centre in USD.

  • If you are submitting Mail in application Canada Visa Application Centre service charges must be paid via bank deposit at:

Name of Bank: Foreign Trade Bank of Cambodia (FTB)

Address: No.03 R.V Kramuon Sar (No.114), Phnom Penh, Cambodia

Account name: International Organization for Migration (IOM)

Account Name: 010 30 060 002439 6

Currency: USD

Swift code: FTCCKHPP