Effective 03 November 2018, prior appointment is mandatory for Biometric Enrolment at all the Canada Visa
Application Centres (CVAC) in Indonesia. Depending on your nationality, you may already need to give biometrics.
Since July 31, 2018 – applicants from Europe, Middle East and Africa
Starting December 31, 2018 – applicants from Asia, Asia Pacific and the Americas
To find out if you need to give biometrics, please visit
http://www.cic.gc.ca/english/visit/biometrics.asp
Please note that appointments are mandatory in order to enroll biometrics at the Visa Application Centre.
A planned visit with a preferred time slot at the Visa Application Centre guarantees prompt service thus
eliminating longer waiting time resulting in inconvenience.
Please note, for the sole purpose of scheduling appointment VFS Global will collect Personal Information
from the applicant. A consent form to this regard will be required from the applicant.
Applicants requesting emergency appointments for the purpose of biometric collection may do so provided suitable proof of the emergency is presented at the time of the appointment. Suitable proof may include a note or other documentation from an official. Please note that this proof only needs to be presented and will not be collected by the VAC, and that this will provide an emergency biometric appointment but not affect IRCC’s processing time for the application. For any further information or questions, the Contact Centre is able to assist with any inquiries.
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Please click here to schedule an appointment. The link will
redirect you to an Appointment Login screen enables you to:
- Schedule an appointment
- Re-schedule an appointment
- Cancel an appointment
Kindly follow the instructions mentioned on the page to create your own login credentials
and schedule an appointment.
Please note: VFS Global will only collect your Personal Information for the sole purpose of
scheduling an appointment.
The appointment letter will provide details of the date, time and location of the
appointment, along with other relevant information.
A reminder notification will be sent via email or mobile, 24 hours before the appointment
date.
Please ensure you arrive at the Canada Visa Application Centre 15 minutes prior to your
appointed time.
Click here for Security Regulations
at the Visa Application Centre
Contact Centre telephone number: +628001401762
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Applicants who wish to schedule an appointment via phone can do so by calling the helpline
number at the bottom of this page. A contact centre agent will be available to assist you in
scheduling an appointment.
Please note, VFS Global will only collect your Personal Information for the sole purpose of
scheduling an appointment. A consent form authorizing VFS Global to collect the required
personal information will be presented via IVR, and an electronic authorization will be
obtained prior to the collection of personal information.
Once the appointment is scheduled, an appointment letter will be emailed to the registered
email ID captured during the appointment scheduling process. If an email address is not
provided, an SMS notification is sent confirming the date and time of the appointment on the
registered mobile number.
A reminder notification will be sent via email or mobile, 24 hours before the appointment
date.
Please ensure you arrive at the Canada Visa Application centre 15 minutes prior to your
appointed time.
Click here for Security Regulations
at the Visa Application Centre
Contact Centre telephone number: +628001401762
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Applicants who wish to schedule an appointment via email can do so by using the web form
hosted on this website.
Please note, VFS Global will only collect your Personal Information for the sole purpose of
scheduling an appointment. Do not include any Personal Information other than what is
required by the appointment scheduling system in emails, web chat, SMS or other non-secure
electronic communication.
After the appointment is booked, a copy of the appointment letter containing the appointment
reference number will be emailed to the registered email ID of the applicant, captured during
the appointment scheduling process. The applicant is also sent an SMS notification with a
confirmation of the appointment, provided a mobile number has been furnished.
Applicant will receive a reminder notification via email and/or mobile number 24 hours before
the appointment date.
Please ensure you arrive at the Canada Visa Application Centre 15 minutes prior to your
appointed time.
Click here for Security Regulations
at the Visa Application Centre
Please click here to access the Web form and provide the
required information for scheduling; rescheduling or cancelling appointment.
Contact Centre telephone number: +628001401762
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Applicants who wish to schedule an appointment using “Chat Now” can do so by clicking the
option available at the bottom of this page. A contact centre agent will be available to
assist you in scheduling, rescheduling or cancelling an appointment.
Please note, VFS Global will only collect your Personal Information for the sole purpose of
scheduling an appointment. Please do not include any Personal Information other than as
required by the appointment scheduling system in emails, web chat, SMS or other non-secure
electronic communication.
Please ensure you arrive at the Canada Visa Application centre 15 minutes prior to your
appointed time,
Click here for Security Regulations
at the Visa Application Centre.
Contact Centre telephone number: +628001401762
-
Applicants who wish to:
- Schedule an appointment in person
- Re-schedule an appointment in person
- Cancel appointment in person
Applicant can walk in to the Canada Visa Application Centre (CVAC) during stipulated
business hours, and request for this service.
Applicants are provided the option to use the Self-Service method or Assisted Service at no
additional cost
Please note: VFS Global will only collect your personal information for the sole purpose of
scheduling an appointment. A hard copy of the consent form authorizing VFS Global to collect
the required personal information will be provided to the applicant prior to collection of
information needed to schedule an appointment.
Click here to find a Visa Application Centre
closest to you
Click here for Security Regulations
at the Visa Application Centre.
Contact Centre telephone number: +628001401762